Independent Voice of the Customer: Gotransverse Delivers at Scale

MGI Research’s 2025 Behind the Bill reveals what billing buyers really think, and Gotransverse customers stand out for support, scale, and measurable outcomes.

MGI Research
When analysts evaluate billing solutions, they look beyond features. They ask customers. 

MGI Research’s 2025 Behind the Bill showcases candid feedback from buyers across 35 leading vendors. The results are clear: billing is critical, customer experience matters most, and Gotransverse delivers. 

Gotransverse customers specifically highlight our ability to manage 20+ mediation streams at scale. 

Combined with ISG’s recognition of Gotransverse as an Exemplary Provider and Leader in Customer Experience, this report reinforces what our customers already know: Gotransverse transforms complex billing into a competitive advantage. 

MGI Research 2025 Behind the Bill – Customer feedback on billing vendors; Gotransverse recognized for scalability and customer experience.

1 Enterprises are moving fast from manual and legacy billing to scalable, intelligent monetization. Gotransverse bridges that transition with automation, accuracy, and the flexibility to handle any model, from subscription to complex usage.

MGI Research 2025 Behind the Bill – 63% of buyers plan to increase billing investment; Gotransverse enables scalable monetization.

2 Independent buyers validate Gotransverse for scale, data accuracy, and partnership. With 20+ mediation streams and proven enterprise performance, Gotransverse is where leading organizations invest for measurable ROI.

MGI Research 2025 Behind the Bill – Customer support rated 8.5/10; Gotransverse recognized for transparency and responsiveness.
3 Across the industry, customers cite hidden costs and slow response as persistent pain points. Gotransverse stands out for transparent pricing, premium support, and a customer-first approach validated by other analysts.
MGI Research 2025 Behind the Bill – Key billing pain points include scalability, automation, and accuracy; Gotransverse addresses them.
4 MGI highlights the challenges that define modern billing: scale, accuracy, automation, and usage complexity. Gotransverse was purpose-built to solve exactly those problems, enabling enterprises to bill with confidence, speed, and intelligence.

About the Report

MGI's Behind the Bill is an independent study capturing the voice of over 35 billing software customers worldwide. The findings highlight market trends, vendor differentiation, and the growing importance of customer experience in enterprise monetization.

Gotransverse was cited for scale, support, and measurable outcomes across industries.

Independent research. Real customer outcomes. Powered by Gotransverse.